Customers Who Signed Up Before June 2022 Must Re-Enroll to Continue Receiving Alerts
Online Tool Benefits Tenants, Even If They Don’t Have a Utility Bill in Their Name
Pacific Gas and Electric Company (PG&E) customers and non-account holders can now sign up for notifications for any address they care about to stay informed about Public Safety Power Shutoffs (PSPS). High winds can cause tree branches and debris to contact energized lines, damage our equipment and cause wildfires. As a result, PG&E may need to turn off power during severe weather to prevent wildfires. This is called a PSPS.
It is important to remember that if you signed up to receive these alerts prior to June 2022, you will need to re-enroll for each address, to continue receiving these notifications through June 2023.
To sign up for alerts for any address that is important to you or a loved one, visit www.pge.com/addressalert. Alerts are accessible in multiple languages by automated call and text.
Address Alerts might be right for you if:
- You want to know about a PSPS at your home, work, school or other important location
- You are a tenant and do not have a PG&E account
- You need to stay informed about a PSPS affecting a friend or loved one
- Multiple members of your household want to be notified
Customers and non-account holders interested in receiving updates about forecasted PSPS for an address where they do not receive a bill can sign up for any number of address alerts. Note, PG&E customers will automatically be enrolled to receive PSPS notifications for any home or business they have an account for. Customers are encouraged to keep their contact information up to date with PG&E so they can be notified if their specific location will be impacted.
Prepare for the unexpected
PG&E understands that losing power disrupts lives and has been working nonstop to make its system safer while also reducing the impact of PSPS events. PG&E urges all customers to plan ahead of an unexpected emergency. Below are a few resources that can help you prepare for an outage:
- Safety Action Center: Find tips and guides to staying safe during wildfires or severe weather.
- Kids Emergency Preparedness: Access interactive games, safety tips and quizzes to share emergency resources with children.
- Medical Baseline Program: Sign up for resources available to support those in the disabled and aging populations.
Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is a combined natural gas and electric utility serving more than 16 million people across 70,000 square miles in Northern and Central California. For more information, visit pge.com and pge.com/news.