Member Loyalty Group, a provider of member experience analytics and strategic support exclusively for credit unions, has announced the appointment of Drew Wolff to its Board of Directors, where he will also serve as Treasurer. Wolff brings more than 25 years of global financial leadership experience across the financial services, consumer and nonprofit sectors.

Wolff currently serves as Executive Vice President and Chief Financial Officer at BECU, one of the largest community-based credit unions in the U.S. with more than 1.5 million members. His extensive career includes senior finance and treasury roles at Starbucks, Barclays, Washington Mutual and Trupanion, and he was a board member of the Federal Reserve Bank of San Francisco. Wolff has overseen multi-billion-dollar operating budgets, led global treasury and financial planning functions, and guided international expansion initiatives, in addition to serving nearly seven years as a Lieutenant in the U.S. Navy.

“Member Loyalty Group is at the forefront of helping credit unions adapt and thrive in a changing financial services landscape,” said Wolff. “I am eager to contribute to the important work of deepening member relationships and building long-term loyalty.”

"Our board is strengthened by the diverse expertise and dedication of its members,” said Monique Little, Board Chairman and Chief People & Administrative Officer at First Tech Federal Credit Union. “We are thrilled to welcome Drew as Treasurer and look forward to the perspective and leadership he will bring to the role."

About Member Loyalty Group

Member Loyalty Group is the trusted partner for credit unions seeking to elevate member experience, build loyalty and drive growth. MLG empowers credit unions to strengthen engagement through member feedback, integrated analytics, exclusive peer benchmarks and ongoing support. For more info, visit memberloyaltygroup.com.

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