EasyVista, the global technology company dedicated to empowering IT, today announced it has been recognized as a Customers’ Choice vendor in the 2025 Gartner Peer Insights™ Voice of the Customer for IT Service Management Platforms report. This marks the second consecutive year EasyVista has earned this distinction, highlighting the company’s continued commitment to delivering ITSM solutions that meet the growing needs of its customers.
The Voice of the Customer for IT Service Management Platforms synthesizes customer reviews into insights for IT decision makers evaluating technology providers. Vendors recognized as a Customers’ Choice meet or exceed market averages for both Overall Experience and User Interest and Adoption. Out of 17 vendors evaluated in this year’s report, EasyVista was only one of two vendors to achieve this recognition.
With an overall rating of 4.9 out of 5 stars, EasyVista earned top scores across key categories, including Product Capabilities (4.8), Sales Experience (4.7), Deployment Experience (4.8), and Support Experience (4.7). Additionally, 89% of reviewers expressed a willingness to recommend EasyVista, clear evidence of our constant focus on customers and our ability to deliver the features ITSM teams truly need, rather than overwhelming them with unnecessary complexity.
“This recognition is especially meaningful because it’s based entirely on feedback from the people who use our platform every day,” said Loic Besnard, Chief Product Officer at EasyVista. “It shows that we’re not only delivering on our promises, we’re exceeding customer expectations more consistently than any other vendor in the report. That kind of validation speaks volumes about the value we bring to IT teams.”
EasyVista’s ITSM platform positions IT as a strategic leader in data governance, ensuring seamless integration, security, and support so that AI tools are powered by high-quality data, deliver consistent value, and align with business objectives. By embedding intelligent automation, enhanced self-service, and context-aware support into everyday IT operations, EasyVista enables organizations to unlock AI’s full potential and transform complexity into opportunity.
About EasyVista
EasyVista is a global technology company dedicated to empowering IT. With a long-standing commitment to innovation, security, and customer success, we help organizations transform data governance into a competitive advantage and navigate the AI revolution with confidence and agility. Our purpose-built platform delivers seamless automation, robust service management, and global scalability, enabling IT teams to standardize, secure, and optimize operations at scale. Trusted by leading organizations worldwide, EasyVista supports businesses in every industry in developing tailored solutions that enable them to thrive. www.easyvista.com
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“It shows that we’re not only delivering on our promises, we’re exceeding customer expectations more consistently than any other vendor in the report. That kind of validation speaks volumes about the value we bring to IT teams.”
